Privacy Policy

ONLINE PLANTS NZ LTD (we, us, our) complies with the New Zealand Privacy Act 1993 (the Act) when dealing with personal data. Personal data is about the information on a distinguishable person (a real person).

This policy sets guidelines on how we will collect, use, disclose, and protect your personal data.
Under the Act, this policy does not limit or exclude any of your rights.

If you wish to seek further information on the Act, see

We use your personal information for providing products and services, and improving the site. We promise to never sell, disclose or distribute your information except as required by law or to defend our own rights.


Information Collection And Use

Personal Information

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you as a part of the buying and selling process. Personally, identifiable information may include but is not limited to your name, postal address, email, and/or phone number (“Personal Information”). The information provided by you allows Online Plants NZ to provide you with our products and services.

ONLINE PLANTS NZ LTD gives you the opportunity to subscribe to regular email updates about our store, new products, specials, and other updates. We obtain your permission through the subscribe forms on our site, and you may unsubscribe from these emails at any time by clicking the ‘unsubscribe’ link at the bottom of marketing emails or contacting us at

Usage Data

We may also collect information about how the website is accessed and used (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (IP address), browser type, browser version, device type, operating software, website pages that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data. We imply that by using our site you consent to the collection of this anonymous usage data for the purposes of site maintenance, analysis, and improvements to the website and/or our products and services.


Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our site. For example, E-commerce relies on cookies to store your order information and cart details as a part of the buying and browsing process – your cart will not remember which products you want to order without the ability to save this selection during your online shopping experience.

Use of Data

ONLINE PLANTS NZ LTD uses the collected data only for the following purposes:

  • To provide and maintain our website.
  • To provide analysis of data so that we can improve our website, products, and services.
  • To monitor the usage of our website.
  • To detect, prevent, and address technical issues.
  • To use Re-marketing to your anonymous I.P address.
  • Analyze supply and demand for products and services.
  • To carry out orders made by customers.

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

If you are located outside New Zealand and choose to provide information to us, please note that we only sell to New Zealand addresses at this time, and transfer all website data, including anonymous usage data any personal data submitted, to New Zealand and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

ONLINE PLANTS NZ LTD takes all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy. We do not disclose, sell, or transfer your information to third parties except in the event that ONLINE PLANTS NZ LTD is legally required to release your information under New Zealand law.

Disclosure Of Data

ONLINE PLANTS NZ LTD may disclose your Personal Data in the event that such action is necessary to:

  • To comply with a legal obligation.
  • To protect and defend the rights or property of ONLINE PLANTS NZ LTD
  • To prevent or investigate possible wrongdoing in connection with ONLINE PLANTS NZ LTD
  • To protect against legal liability.
  • You violate our terms of service.

Service Providers

We may employ third party companies and individuals (“Service Providers”) to facilitate our online store, to provide a service on our behalf, to perform service-related services, or to assist us in analysing how our service is used.

These third parties have access to your Usage Data or Personal Data only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose. Examples of these are Postal Services who deliver your order.


Google Analytics

  • Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
  • You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.
  • For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Security Of Data

ONLINE PLANTS NZ LTD is secured with industry-standard SSL certificate encryption to provide a secure connection between our web server and your web browser.

Our store is hosted on the Google platform. They provide us with an online e-commerce platform that allows us to sell our products and services to you. Google has millions of merchants worldwide. They have a very high level of security and customer protection.

Your data is stored through Google’s data storage, databases, and secured server behind a firewall with a security team monitoring and updating their software constantly. You can learn more about Google security measures on their website.

The security of your data is important to us, but please remember that no method of transmission over the internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. By accepting these terms you agree that ONLINE PLANTS NZ LTD cannot be held liable for the loss, theft, or unauthorized distribution of your Personal Data in the event of hacking or fraud.

Payment Security

ONLINE PLANTS NZ LTD does not store any payment information or credit card data. To complete your purchase, payment gateways offered at checkout encrypt your credit card data and store this information only as long as is necessary to complete your purchase transaction. After that is completed, your purchase transaction information is deleted. Financial Information is the responsibility of Google and payment gateway providers, who use secured methods to ensure the safe handling of payment information.

ONLINE PLANTS NZ LTD will never ask for your credit card information over email or other electronic means such as social media messenger or chat applications. Please let us know immediately if you appear to receive a request for your financial information from us.

If you order from us directly rather than placing an order through our website, you will receive an invoice to deposit payment into a bank account belonging to ONLINE PLANTS NZ LTD

Changes To This Privacy Policy

This Privacy Policy is effective as of 14 OCTOBER 2020 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at


We are based in Waikato of the North Island and supply beautiful quality plants, pots, and plant
related accessories around New Zealand.

Online Plants NZ
Want to breathe fresh air in your home?

Want to breathe fresh air in your home?

Join our newsletter today and get 10% off your first order.

Thanks for joining Online Plants NZ! You will receive your 10% off discount code in your email inbox. If you didn't receive this email in your inbox, please make sure to check your SPAM/PROMOTION folder. If you still didn't receive it, please get in touch with us.